How do I send an announcement to tenants on a community page?
Open Community and create a page - a named group of your properties, like one building or one city. A page is where you post, and who can see it comes from the page's properties: every tenant currently assigned to one of those properties sees the page and its post history. Landlords and managers with full access create pages and change their properties; a maintenance-only manager can post to an existing page but cannot change which properties are on it.
When you publish, every tenant on the page who has a PropertyFolio account gets an in-app notification and, on the mobile app, a push. Tenants you invited who have not registered yet are counted as not registered in the audience preview and receive nothing until they sign up. A tenant who mutes the page still sees your posts but is not notified.
Choose a kind for each post. Announcements and events are ordinary notices; an alert is for urgent notices like a water shut-off - it is delivered right away, even during a tenant's quiet hours. You can schedule a post for a later date and set an expiry date after which it leaves tenants' feeds. Add up to 10 images or PDF flyers; each image needs a short alt text so tenants using a screen reader know what it shows, or mark it decorative. Put the essentials - what, when, where - in the body text, not only in the image.
Before a post publishes, PropertyFolio checks its wording for phrases that could read as excluding a protected group - families with children, a religion or nationality, a disability, and similar. Fair housing law applies to what a landlord says to tenants, so the check warns you and explains why. You can rewrite the post or publish it anyway, and your choice is recorded with the post.
Plans include a set number of community pages: the Free plan includes 1 page, Starter includes 3, and Growth and above are unlimited. Archived pages do not count toward the limit. You can see and change your plan under Billing.