For Tenants

Maintenance, signing, documents, screening, and moving out.

• How do I report a problem in my home?

  Open Maintenance and describe the issue, add photos, and pick a priority. Your landlord is notified, and you can track the status, comment, and confirm...

• How do I sign my lease?

  Your landlord emails you a private signing link. Open it, read the full lease, and sign online - you do not need an account to sign. You can also sign f...

• Where are my documents?

  Documents in your portal holds your uploads and anything your landlord requested.

• What happens when I am screened?

  Screening runs through Checkr, a background check provider. You first give written consent in the app, then complete your details - including your SSN -...

• How do I give notice that I am moving out?

  From Leases in your portal, give notice with your planned move-out date and a forwarding address for your deposit. Your landlord is notified and handles...