How do I request a one-time payment?

Use Send Payment Request on the Payments page for things like a deposit, a repair charge, or a utility bill. The tenant gets an email with a secure payment page plus the request in their portal.

A rent-type request is tied to the month it covers, so paying it marks that month paid. You can cancel a pending request when no payment attempt is in progress. If the request changes during cancellation, refresh and review its status before trying again.

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