How do I record cash, check, or Zelle payments?
Anywhere you see Record Payment or Mark Paid Offline, you can log money you collected outside the app - cash, check, Zelle, Venmo, bank transfer, credit card, Cash App, or other.
You can add the date, a reference number (like a check number), and notes. The month shows as Paid Offline, appears in Transaction History, and both sides can download a receipt.
Recording captures both the amount expected and the amount received for the month. On a multi-family property it works per unit, and bulk edits apply one set of details to all the months you select.
Partial amounts are fine - record what was received and the month stays open for the balance.
In Set Up Payments, choose Already collected offline for each deposit you received. Notes (optional) accepts up to 2,000 characters for your records; find saved notes in the landlord payment's history details. Tenants cannot see them. If payment settings save but a deposit needs attention, read every message, check Payment History, and select Done. Already recorded or still-clearing deposits can be left unchanged; do not request or record the same payment again simply to clear a warning.