How do I pay my rent?
Open Payments in your portal and use Pay Now. You can pay by card or by bank transfer (ACH) - the bank option usually carries a smaller fee. Exact fees are shown before you confirm. Available saved payment methods appear separately from new methods. Choosing a saved card still opens Stripe for you to confirm; it does not charge the card immediately. If Google Pay is not shown in the Android app, choose a card or bank transfer offered at checkout. Review the fee before confirming.
If you also have other charges due, like a deposit or a repair bill, Pay Now can combine them when their processing fee settings match your rent. Otherwise Pay Now covers rent, and the page explains that the other bills need separate payments below. Review the listed items and total before confirming. If payment details cannot refresh, Payments shows a notice with Refresh payment details. This reloads the selected home's balance and history without submitting another payment. Check history before trying a payment again. Switching homes or leaving Payments stops delayed return checks for the page you left.
Payments also shows Previous lease balances when an exact unpaid balance remains from a former tenancy or term. Review that bill and its fee quote, then choose card, bank transfer, or your available saved bank. These payments do not restart the old tenancy or authorize auto-pay. Processing or reconciliation holds stay visible without another pay button; use Refresh balances for the current status.
Bank transfers take a few business days to clear. While one is clearing, the month shows as processing - you will not be marked late or charged twice. Combined payments list the included bills and total in the processing notice. Receipts retain original amounts and identify refunds or disputes; check Transaction History for the current outcome.
Need to pay part of your rent now and the rest later? Tap Pay partial next to Pay Now, enter an amount of at least $25, and pay it by bank or card. The remaining balance stays on your Payments page until it is paid. Pay partial is not available on split leases, while auto-pay is on, or while an earlier payment is still clearing.