Tenant Management

Invites, portal access, the tenant lifecycle, move-outs, and documents.

  • What do the tenant statuses mean?
    Each tenant moves through a simple flow: invited, registered, screening, lease, assigned, and moved out. The Tenants page shows where each person is and...
  • How do tenant invites and portal access work?
    Inviting a tenant sends them an email link to create their portal account. The link works for 7 days; resending issues a fresh one.
  • How do I move a tenant out?
    From the tenant's page, set their status to Moved Out. You can record a reason (end of lease, eviction, tenant left, or other) and notes - both are writ...
  • How do I collect documents from a tenant?
    Open the tenant and choose Request Documents. Pick what you need - ID, pay stubs, proof of address, insurance, and more - and the tenant is asked to upl...
  • Can I track renter's insurance?
    Yes. A lease can require renter's insurance, and the tenant's page shows whether it is on file and when it expires.